WHEN DO YOU SHIP OUT THE ORDER?
For all orders processed after Thursday, we ship out the orders on the following Monday. We work to avoid shipping out any orders over the weekend to guarantee the quality of our Wagyu if there are any issues in shipment.
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
DOMESTIC SHIPPING RATES AND DELIVERY TIME
For calculated shipping rates: We offer $35 FedEx 2 day shipping to all Continental States excluding California. For orders within California, we offer $20 Overnight shipping. However, in case there are any delays in the freight, we please ask to contact the freight company.
CAN I SHIP TO A P.O. BOX?
We only accept shipments to a valid street address. We do not deliver to P.O. boxes.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 business days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.